Zemam

العربية

Terms of Use

Last updated: August 27, 2026

By using Zemam, you agree to these terms. Please read them — they are short and written to be understood, not skipped.

What Zemam Is and What It Is Not

Zemam is an organizational and administrative tool: it records your clinics, visits, services, receivables, and tasks.

Zemam is not a medical device, does not provide diagnoses or treatment recommendations, and does not participate in any clinical decision. Every medical decision is your sole responsibility.

Eligibility

The service is for practicing physicians and staff working under their supervision. You must be at least eighteen years old to use it. You are responsible for the accuracy of the professional information you provide.

Your Account

• Your account is personal; do not share it with others. Any activity performed from your account is deemed to be yours.
• Keep your password and quick PIN confidential, and notify us immediately if you suspect unauthorized access.
• Your phone number is your identifier in the service, and verification codes are sent to it.

Your Responsibility for Patient Data

You decide what information is entered about your patients, and you are responsible for obtaining their consent and complying with your professional rules and the laws of your country when keeping their data.

Do not enter data your work does not require, and do not upload files you do not have the right to store.

Subscription & Payment

• You may start with a trial period, after which continued full use requires an active subscription.
• When a subscription expires, your access may be restricted to read-only mode; your data remains saved and is not deleted because the subscription expired.
• Subscriptions are non-refundable for elapsed periods, and deleting an account does not entitle you to a refund.

Acceptable Use

You must not:

• Attempt to access accounts or data that do not belong to you.
• Abuse verification code requests or attempt to overload or disrupt the service.
• Use the service for any unlawful purpose or in violation of professional ethics.

Availability & Support

We strive to keep the service available, but we do not guarantee uninterrupted uptime: temporary downtime may occur for maintenance or reasons beyond our control. Keep a separate copy of anything you cannot afford to lose.

Limitation of Liability

Zemam displays and calculates what you enter; the accuracy of the figures depends on the accuracy of your entries. We are not liable for any loss resulting from inaccurate data you entered, decisions you made relying on the service, or temporary service interruptions.

Suspension & Termination

You may stop using the service and request account deletion at any time.

We reserve the right to suspend an account that violates these terms or endangers the service or its users, notifying you of the reason whenever possible.

Changes to These Terms

We may update these terms. We will notify you inside the app before material changes take effect, and continuing to use the service afterward means you accept them.

Contact Us

For any question regarding these terms, message us on WhatsApp: +218 94-4513974